Specialist, Training – HigherEdJobs – Open Positions

Status: RegularLocation: Jamestown Campus

Job Description

At
Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our
community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life
balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment
for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you’ll be part of a supportive, dynamic, and
inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

The Training
Specialist’s primary role is to support the Director of Employee Development and Engagement as she/he works to create and deliver a
comprehensive professional development program for faculty and staff. This individual will also assist the director in developing a suite of
employee programs and workshops. This individual will also be responsible for facilitating and or coordinating technical training including,
but not limited, to Microsoft Office Applications, Outlook, Adobe, etc.

Min Salary: $44,993.26

Mid
Salary: $50,617.41 – We offer a competitive salary package that will be determined based on the candidate’s experience level and
qualifications related to the job. Compensation will be commensurate with your level of
experience.

Duties/Functions

• Create, organizes, plans, and presents various forms of onboarding,
  orientation, and skills training for employees and customers.
• Assist with and or develops materials and resources to assist in
  professional development activities
• Create and/or acquires training procedure manuals, guides, and course materials.
• Undertake and complete research assignments, as requested.
• Respond to general inquiries about employee development’s staff and
  faculty professional development programs, LMS etc.
• Manage scheduling and coordinating employee professional development events,
  including trainings, workshops, and webinars.
• Manage online resources including database of frequently asked questions, policy
  clarifications, and technical assistance.
• Adapt and create media to support learning (e.g., visual aids for face-to-face, various
  multimedia for e-learning and online).
• Maintain accurate records within the department and as it concerns employee learning
  tracks/portfolio/budgets
• Address program questions and software issues.
• Compile meeting minutes and help document
  programmatic activities.
• Help maintain the programmatic portion of the LMS website.
• Responsible for purchasing duties
  including following p-card policy and maintaining p-card documentation; purchase orders; and travel vouchers.
• Create and or prepare
  updates for submission to campus partner’s (i.e. Marketing, IT etc.).
• Demonstrate and model the College’s employability skills:
  adaptability, communication, information processing, problem solving, responsibility and teamwork.
• Perform all other duties as
  assigned by supervisor.

Difficult Challenges

• Fast-paced work
• Many requests and competing
  priorities – prioritization and strategy are critical
• Quick turnaround and accuracy required
• Managing expectations of
  various departments

Contacts

• Daily – employees at all levels
• Daily – Director of Employee
  Development and Engagement
• Weekly/Bi-weekly: Training meetings – collaboration, updates, assignments
• Monthly: contracted
  vendors – collaboration, updates, assignments

Education RequiredBA or BS degree in a related field from
an institutionally accredited college/university or combination of education with significant relevant experience would be
considered

Education Preferred

Bachelor’s degree in Human Resources, Training and Development or related
field from an institutionally accredited college/university

Experience Required

• Minimum of three years of
  training experience
• Experience or interest in working with facilitators of learning
• Strong experience with Microsoft
  Office applications (Word, Excel, PowerPoint, etc.), data bases, and internet searches

Experience Preferred

• Experience with managing an LMS.
• Experience with coordinating training for all levels of learners
• Experience in
  developing, designing, facilitating and evaluating soft skills content and courses
• Training and development in higher education or
  state environment

KSA Required

• Strong presentation skills
• Adept with a variety of multimedia
  training platforms and methods
• Ability to design and implement effective training and development courses
• Demonstrated
  writing skills and strong oral communication skills.
• Ability to digest technical documents, data analysis, and present results in
  an end user friendly manner.
• Detail-oriented, ability to multi-task and manage time well
• Ability to handle a high volume
  of public contact
• Ability to communicate effectively with diverse groups.
• Strong customer service and interpersonal
  communication skills
• Team player and quick learner who focuses on high productivity and results
• Professional, friendly,
  and enthusiastic personality
• Self-starter with a proactive attitude who can anticipate needs
• Ability to work independently
  with little direction
• Proficiency in Microsoft Office, internet searches
• Ability to work outside business hours during
  special projects periodically
• Ability to coordinate and organize multiple projects simultaneously within time constraints.

KSA Preferred

• Ability to determine training Objectives
• Knowledge of computer-based training
  software
• Ability to design, develop, implement, and evaluate training plans, curricula, and
  methodology

Department/Job Specific Requirements

The following (compliance) training is required and must
be completed within the first 30 days of hire with annual refresher training thereafter:

• Ethics
• Safety/Shooter on
  Campus
• Personal Information Protection Training (PIP)
• Anti-Discrimination/Harassment & Title IX
• Other training
  may be required as determined applicable.

Physical Demands

• Physical Activity: Primarily sitting
• Environmental Hazard(s): <15%
• Lifting: <=20lbs.

Posting Type: Staff

Posting
Number: 2026-013-REG

Close Date: 04/05/2026

Open Until Filled: No